Terms & Conditions

 

Shipping Policy

 

For our UK customers, we offer either Royal Mail 2nd Class Signed For (2-3 business days) or 1st Class Signed For (1-2 business days) shipping. 

With these options, there is no mid-journey tracking but we receive confirmation that the item has been delivered.

For orders exceeding £30.00, 2nd Class Signed For shipping is free, or you can upgrade to 1st Class Signed For shipping for just £1.

For orders placed before 1pm on a business day, we will always try to ship the order in the same day. Orders placed after 1pm will be shipping the following day.

 

Return & Exchange Policy

 

You are entitled to a 14 day cooling off period, during which you can return your item. If the item is in the same condition it was sent in, you will be entitled to a full refund. Please note that you will be responsible for the cost of postage to return the item.

This only applies to issues that are not specified in the listing. Some cameras are listed with faults, maybe a broken flash or film counter. We are always transparent with any minor faults and will amend the price in your favour to reflect the lack of functionality.

It is your responsibility as a buyer to make sure you are happy with the condition of the camera as we do not offer refunds if you change your mind.

If you do want to proceed with a refund, you must return the item back in the condition it was sent to you. If the item is sent to us in a condition that does not reflect how we sent it to you (we log this!) the refund will be rejected and the item will be returned to you. You will also be responsible to cover the postage.

 

Stock Levels

 

Our items are subject to availability and maybe withdrawn at any time. If in the event a transaction has taken place and the goods are no longer available, we will of course, offer a full refund.

If this (unlikely) event does happen, we will be in touch ASAP to let you know.

 

Selling To Us

 

We don’t use your data for any marketing purposes, it is used solely for the purpose of getting in touch with you during the transaction.

We will communicate with you entirely via email unless you tell us otherwise in the free text box on the form.

We (Always On Film) have not committed to purchasing your item until a full inspection has been completed and we are satisfied the condition is as described.

If we feel after an inspection, we don’t wish to proceed with the transaction, we will return the item back to you in the same condition, free of charge.

We reserve the right to refuse any offers.

If a deal is made, payment will be made within 7 days.

If we deem the cosmetic condition not in line with your entry on the form, we reserve the right to reduce our estimation/quote.

If we deem the cosmetic condition not in line with your entry on the form, we reserve the right to reduce our estimation/quote.

AOF popup 1

What's that?

Monthly film news, tutorials, deals and content straight to my inbox?

Sign up to the AOF newsletter!

Great choice! We'll be in touch soon.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop